Active members attended a paid session in the last 28 days; the change is against seven days ago
98+4
Active members (28-day)
320
One on one PT
33+7
Semi-private
52+1
Group training
18+4
In more than one service
Service is read from the sessions actually attended in the window (a class is group, a semi-private appointment is semi-private, any other appointment is one on one), so a member counts in every service they trained in. Jump Start members are above, not here. Scored from Mindbody on Tue 27 Oct 2026 20:34.
Attendance traffic lights red is 14+ quiet days with nothing booked, amber is 8 to 13 or a drop in frequency, green is on track
25+2
Red
120
Amber
77+2
Green
33
New (not yet scored)
Red Stephen Adgemis (63 d), Stephen Allanson (70 d), Alvin Ambrocio (25 d), David Boyle (81 d), Eoin Casey (71 d), Kat Chan (67 d), Manisha Chandel (82 d), Graham Crist (82 d), Nerida Farrer (42 d), Tobi Fruehwald (47 d), Neha Joshi (50 d), Amy Kinley (28 d), Vicky Lai (49 d), Greg Mawer (27 d), Linda Molano (18 d), Thomas Morgan (17 d), Lorna Murphy (54 d), Sophie Needham (83 d), Akila Padmanabhan (20 d), Anna-Maria Papatheodorou (34 d), Jade Rowe (47 d), Danni Rys (49 d), Vickie Said (29 d), Casey Seabrook (67 d), Sarah Sugar (35 d)
Amber Gabriela Bekir Fuente (11 d), Priya Chellappa (0 d), Nitul Deshpande (8 d), Kieran Jackson (8 d), Marta Losiewicz (1 d), Liam McManus (6 d), John O'Doherty (1 d), Brad Pole (1 d), Amrita Sethi (4 d), Kevin Tantra (15 d), Deanna Tomaino (1 d), Milda Vait (8 d)
Full list, coach tasks and check-in texts: retention page. Check-in texts are OFF (drafts only).
Suspended memberships suspended in Mindbody; not scored for attendance
6
Suspended, trained recently
39
Parked (no session in 180 days)
Member
Membership
Autopay resumes
Last session
Suspended for
Emma Anderson
G. Unlimited Group Training Membership
none set
Thu 24 Sep
9 d (since Sun 18 Oct)
no resume date
Jeanette Bloxsom
Silver Semi-Private Membership [Fortnightly]
Mon 09 Nov
Wed 02 Sep
1 d (since Mon 26 Oct)
Michelle Atkins
N. Personal Training 1 Per Week Membership
none set
Wed 24 Jun
5 d (since Thu 22 Oct)
no resume date
Srita Das
W23. RGT Membership
none set
Mon 10 Aug
9 d (since Sun 18 Oct)
no resume date
Tina Crimmins
Bronze Semi-Private Membership [Fortnightly]
Sun 08 Nov
Thu 22 Oct
1 d (since Mon 26 Oct)
Wawa Phetnui
1.) Bronze Semi-Private Membership
Mon 02 Nov
Sat 17 Oct
8 d (since Mon 19 Oct)
Parked, not listed above: 39 suspended with no session in 180 days (accounts left on suspend rather than members on a break): Alix Bromley, Amie Quirk, Caitlyn Hammond, Chitangad Singh Gupta, Emma Christ, Frank Ballis, Gabe Abfalter, Gerard Fox, Jarett Lee, Jeremy Worthington, Jill Black, Joe Liu, John Chambers, Josh Mcfarlane, Jude Lunny, Juzlayne Holtzhausen, Kate Lewis, Katrina Frame, Liz Chambers, Maeson Maksymiw, Matthew Bell, Mellissa Raphael, Monica Bratuti, Moya Jakobsson, Neha Pruthi, Nicolas Rimbeau, Qi Sheng, Rachael Page, Ryan Fabry, Sharyn Prideaux, Sian Wesley, Simone De La Harpe, Stebin Sebastine, Subhashini Parthasarathy, Teresa Sun, Vikki Grimley, Zak Hepburn, Zina Suyat, Zoe Chambers.
Mindbody does not expose hold dates, so "suspended for" counts from the first evening Pulse saw the member suspended (watching since 17 Oct 2026) and "autopay resumes" is the next scheduled autopay on the suspended contract. Read on Tue 27 Oct 2026 20:34.
Member requests suspension, change and cancellation requests from the website form, open until the GHL task is completed; two weeks notice applies
Member
Request
Dates asked
Received
Melanie Wratten
Cancel my membership
09/11/2026 to Submitted: 2026-10-24T09:07:27+10:00
Sat 24 Oct
overdue
Eunjung Kim
Suspend my membership
16/11/2026 to 06/12/2026
Tue 27 Oct
Requests arrive from https://www.revolutionpersonaltraining.com.au/members/ and land as a task on the member's GHL contact; completing that task is what clears the line.
Waiting on a reply in GHL unread inbound conversations from the last 30 days, longest waiting first
0
Unread conversations
0
Waiting over 24 hours
84 older unread conversations not listed (mostly Instagram follows from before the fold); mark them read in GHL when convenient.
Leads this week Inbound Leads opportunities created in the last 7 days, buyers and synced records excluded; speed to lead is the share contacted
4-1
New leads (7 days)
2
Contacted
2
Not yet contacted
50%
Speed to lead score
Lead
Source
Enquired
Status
How
James (Driva)
Fri 23 Oct
5 d
Sam Seach
Pricing Inquiry - Optin
Wed 28 Oct
5 h
they wrote again, no reply yet
Chat Al
Fri 23 Oct
contacted
outbound Instagram
Luke Scott
Fri 23 Oct
contacted
outbound Instagram
Members on Instagram not counted as leads; merge each into the member's contact in GHL: Monica Dux = Monica Dux
Also today
Apple97 restarts with no first visit booked, 21 days not started: Graham Donaghy, Josephine Valensia, Saurabh Pandit, Sneha K
Retention coach tasks raised in the last 7 days (5): David Boyle, Linda Molano, Thomas Morgan, Akila Padmanabhan, Deanna Tomaino
Renewal due: 3 (contract ending 0, pack low 3); covered 98; no pack or contract 8; skipped 76; skipped (retention high/gone) 39; casual or conversion packs ignored 10; unknown 0; tag writes 0; tasks 0. Due: Joanna Potts (1 session left on PT 1 Session Per Week); Jenni Smith (1 session left on PT 1 Session Per Week); Deanna Tomaino (packs expire Sun 8 Nov with 5 left)
Evening check-out Arrived appointments paid and completed by the 20:32 sweep, and ClassPass first visits
Tue 27 Oct 20:36: 11 Arrived appointment(s) paid and completed
Left as Arrived: Daniel Murphy, appointment with Luke (left: no active payment)
ClassPass first visits 2026-10-27 (drafted, not sent): Logan Ang (Open Gym), Lucy Palmer (H.I.I.T.)
Outcomes what the flags led to, last 28 days; the system paying for itself is these four numbers moving
n/a
Day 14 roll-over rate
50%
Red members recovered
67%
Amber members recovered
42%
Leads reached within 24 h
Flag
Raised
What happened
Day 14 window
15
0 rolled over, 0 did not continue, 15 open
Red (high risk)
33
4 recovered, 4 gone or still red
Amber (medium risk)
30
12 recovered, 6 worsened or still amber
Leads
25
10 reached within 24 h, 4 reached later, 10 never reached
System health is Pulse itself doing its job
100 / 100
Pulse health
Sweeps today: morning, midday
Last sweep Wed 13:33 (under an hour ago)
Retention read fresh (Tue 27 Oct 2026 20:34)
Self-healing: no transient faults this week
Jump Start sequence: 10 active, 6 at risk (2026-10-28)
Actions: 917 billed minutes this month, on track for 1015 of 2000 free (51%)
Booking agent: 62 replies handled this week, none failed